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For very first time, this 6 digit USAA account holder is, very disappointed by a USAA service. ONE of the many USAA products I have is the Medicare Supplement Insurance.
As a lifelong USAA member, it seemed only natural that USAA would be the best fit for me.
However, while my wife is enjoying a very nice discount on her YMCA membership through BCBS and my contemporaries are enjoying the same through their non-USAA Medicare Supplement Plans (ranging from FREE to $20 per month) – I am not.
I USAA called and was told this is not a benefit that you offer.
EVERY other major Medicare Supplement Plan in America offers a "senior" discount (or equivalent) for senior fitness but USAA? Yes, we did our research! It might seem a small thing to you but as I live on a fixed income it is a larger issue for me. I live in fairly rural area and a YMCA at Mitch Park is located only 7 miles from my home.
As important as Senior Fitness is to the quality of life for Baby Boomers – not to mention that is can prove to keep them healthy for longer – costing USAA LESS money – I ask that you please re-consider your current policy. If you do not, I will be making a change during the next Medicare Enrollment Period.
Further my wife seems fully determined to ensure that she use all of her social media arenas to let everyone know about this, quite frankly, unnecessary and quite significant benefit gap.
PLEASE DON'T ASK ME TO FILL OUT ANOTHER FORM TO "ESCALATE" MY ISSUE. I DID THAT THE SAME DAY THAT I CALLED AND NO ONE HAS CONTACTED ME.