Customer Service can help members get the answers to coverage questions that they need. To get quicker service, members should have their ID card, and bills or Explanation of Benefits documents handy.

H9572_O_IGCustServ16 CMS Accepted 06062016

Blue Cross Blue Shield of Michigan, a nonprofit mutual insurance company, is an independent licensee of the Blue Cross and Blue Shield Association. BCBSM provides and administers health benefits to more than 4.4 million members residing in Michigan in addition to employees of Michigan-headquartered companies who reside outside the state.

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